Shipping policy

Order Processing

 

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days; we will notify you by email if there is a significant delay.

 

Shipping Rates and Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times will vary depending on your location and the shipping method selected, and typically range from 7 to 15 business days from the date of shipment. Please note that delivery delays can occasionally occur.

 

Order Tracking

 

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package to your door.

 

Damages

 

Baseline Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging material and damaged goods before filing a claim. If you need assistance filing a claim, please contact us at help@getbaselinewellness.co.

 

Questions

 

If you have any questions about your order's shipping, please contact us at help@getbaselinewellness.co.